Communications Job in Southfield, Michigan : MI
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Client Assistant / Customer Service Representative (Entry Level )
Client Assistant / Customer Service Representative (Entry Level ) Job Description
We are seeking a Client Assistant / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.
Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty.
Responsibilities:
- Provide information about the products and services
- Troubleshoot and resolve event issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Southfield Communications Job
Client Assistant / Customer Service Representative (Entry Level ) Job Requirements
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- The desire to participate in professional development and take on new responsibilities
- Self-motivated and comfortable working both independently and as part of a team
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entry level, sales, marketing, leadership, management, business administration, customer relations, communications, public relations, advertising, marketing, sales, promotions, promotional marketing, b2b, b2c, consumer, consumer products, telecommunications, retail, event planning, customer service, events, sports marketing, sports, training, wireless, outside sales