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Communications Job in Pittsburgh, Pennsylvania : PA

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Communications Manager

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Communications Manager Job Description

Job Title:              Communications Manager
Department:      Kane Regional
Salary:                    $3,664.27 per month
Hours:                   M-F 8am-4pm with 24/7 damage control
Type:                     Temp to Hire


Position Summary:


Under the direction of the Executive Director, the Communications Manager schedules, directs, and evaluates the work of the Communication Technicians and Drivers, ensuring efficient operation of the mailroom, switchboard, and VOIP (Voice Over Internet Protocol), deliveries of mail and pharmaceuticals, and arranging of resident trips.  The incumbent also coordinates the telecommunications among the four Community Living Centers to ensure maintenance and supervises the Transportation Department.  Work is performed in accordance with Federal, state, and local standards, guidelines, and regulations that govern long-term care facilities.

Pittsburgh Communications Job

Communications Manager Job Requirements


  • ·         Manages and supervises all staff in the Communications Department; interviews, selects, and trains staff; conducts performance evaluations; counsels and disciplines staff, as necessary.
  • ·         Schedules staff to maintain uninterrupted telephone coverage among the Community Living Centers and the Central Copying Center where forms, data, and instructional books are produced; schedules staff, including Drivers, for resident trips.
  • ·         Manages the mail and pharmaceutical delivery between the Community Living Centers and other County departments; oversees the delivery of resident mail.
  • ·         Performs dispatching functions, as necessary.
  • ·         Oversees the updating of resident and employee directories, including phone numbers and email accounts.
  • ·         Arranges the repair or replacement of telephones, cell phones, and digital beepers throughout the Community Living Centers; distributes related invoices to appropriate recipients.
  • ·         Manages the VOIP (Voice Over Internet Protocol) with vendor.
  • ·         Maintains the employee voicemail system.
  • ·         Prepares all memos, letters, and correspondence for the department.
  • ·         Sends written acknowledgment for charitable donations to the Kane Foundation.
  • ·         Serves as the Kane Center liaison with the Western Pennsylvania Conservancy and the Kane Foundation.
  • ·         Plans, prepares, and monitors the Communication department budget and expenditures.
  • ·         Manages off-site storage warehouse, keeps current inventory of stored equipment, and oversees equipment removal.
  • ·         Performs other related duties as assigned.

Knowledge Of

  • ·         Computerized telephone systems and other office equipment including digital copier machines and binding machines
  • ·         Voicemail, cell phone, and beeper systems
  • ·         VOIP (Voice Over Internet Protocol)
  • ·         Supervisory principles and practices
  • ·         Ability to:
  • ·         Communicate effectively both orally and in writing with staff, residents, visitors, and the general public
  • ·         Maintain an automated system
  • ·         Work with vendors and suppliers
  • ·         Maintain mailing lists for fundraising purposes

Minimum Requirements

  • ·         Bachelor’s Degree in Telecommunications, Computer Science, or related degree
  • ·         AND
  • ·         two (2) years of experience in IT or related field.  An equivalent combination of education and experience may be substituted.
  • ·         It is the policy of Allegheny County that to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status, and drug/medical examinations as required for the position.


  • ·         Employment contingent upon background check.
  • ·         Allegheny County residency required within 1 year of employment.

We are an EOE. 

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