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Communications Job in Chicago, Illinois : IL

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Enablement Communications Manager

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Enablement Communications Manager Job Description

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.

Being the Enablement Communications Manager at iManage Means

You will serve as a global communication thought leader, and subject matter expert of "how-to" communication within the Content Experience team, and our ecosystem of customers, partners, and our company. You will create communication strategies that will engage and provide our community with visibility into resources and journeys available from the customer and partner perspective to maximize their value in their iManage investment.

During this ever-changing, expanding phase of our cloud first company transformation, in collaboration with our teams, you will propose, design and implement strategies and programs to connect and engage our entire community. You will provide leadership within Enablement about how best to communicate technical content initiatives to advance our company strategy and roadmap, to guide and enhance the customer experience, increase engagement, and increase the skill of developing and delivering effective communication plans across the content teams. Your approach will be creative and innovative and you will maintain and foster the iManage brand voice across all channels.

iM Responsible For
  • Partnering with key stakeholders in Enablement, Marketing, and Content Leadership to plan, develop, implement, and evaluate strategic, impactful and memorable enablement communications to our customers and partners.
  • Growing and executing channel enablement communications and overseeing existing channels.
  • Leading strategies to initiate and execute global technical communications that drive strategic alignment and engagement and strengthen our company performance.
  • Creating and executing the strategy for the 'how-to' content of company events which includes iMCommunity, ConnectLive, symposiums, etc. and driving post event awareness and on-demand consumption.
  • Developing communication channels and working closely with content teams to build a steady stream of engaging content with a consistent brand voice.
  • Creating global feedback loops and working with leadership to promote open two way communication channels to drive continuous improvement.
  • Creating and owning the ”Go-to-Community” strategy to engage and encourage customer and partner communities to support each other and serve as brand ambassadors of the company.
  • Advising content teams on delivering impactful communications to serve their strategic and department priorities and support organizational change initiatives.
  • Partnering with members in Enablement and other departments to understand upcoming company and department-specific initiatives and/or changes; developing integrated communications plans, then execute.
  • Continuously improving the Technical Communications function by utilizing metrics and user feedback, developing team members, and by raising colleagues’ understanding of excellent communication.

iM Qualified Because I Have
  • A Bachelor’s Degree in Marketing, Communications or a related field.
  • 5+ years of experience working on a team in global communications, marketing communications, or a related discipline with a focus on both promotion of business vision/strategy, community engagement and development of team members.
  • A proven track record leading an innovative persona based (partner, IT, end-user, etc.) communications function and executing global communications plans.
  • Knowledge of content creation functions, change management communication, & technology industry.
  • Excellent written and oral communication and presentation skills, including the ability to interact with and influence senior executives, departments, and stakeholders who have a variety of communication styles, perspectives and priorities.
  • An ability to collaborate effectively across Enablement and other functional areas to produce clear communications that meet the needs of specific departments and enhance the effectiveness of enablement content.
  • An ability to manage projects and implement multiple priorities in a fast-paced, deadline-oriented and rapidly changing environment.

iM Getting To
  • Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture.
  • Have flexible work hours that allow me to balance my ‘me time’ with my work commitments.
  • Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events.
  • Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols.
  • Own my career path with our internal development framework. Ask us more about this!
  • Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning.
  • Join an innovative, industry leading SaaS company that is growing 20% year on year.

iManage is Supporting Me By
  • Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
  • Rewarding me with an annual performance-based bonus.
  • Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
  • Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits.
  • Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
  • Encouraging me to take time for myself with 15 days for vacation, 3 Personal Days, multiple all company wellness days, 10 US Holidays, and for other life events.
  • Caring for my mental health with free access to the Healthy Minds app for mindfulness, meditation and more.

About iManage

iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

Learn more at:

Please see our privacy statement for more information on how we handle your personal data:

Chicago Communications Job

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